A Few of Our Customers Coming Soon: Case Studies

Light Fixture Manufacturer, OH

• Designed and implemented a "sand box" environment for upgrades
• Installed an Application server and configured it to work as a Report server
• Resolved critical "go-live" issues, involving CNC and development
• Provided project management to identify, correct, and effectively communicate issues
• Provided recommendations for interfacing EnterpriseOne with third-party vendors for printing needs (such as bar coding, logos, and signatures on checks)
• RemoteConsult™ services: Interfaced Zebra® printing programs with EnterpriseOne
• Environment: EnterpriseOne Xe, Windows NT, SQL Server, WTS Citrix

Computer Parts Distributor, FL

• RemoteAdmin™ services: Upgraded B7332 to ERP 8.0
• RemoteConsult™ services: Retrofitted core applications
• Trained key personnel on OMW & CNC System Administration
• Environment: EnterpriseOne ERP 8.0, Windows 2000, SQL Server

Utility company, CO

• Designed and implemented an interface to import Purchase order receipts from a web-based system
• Provided performance benchmarks for Oracle and SQL Server
• Trained key personnel on CNC System Administration
• Environment: EnterpriseOne Xe, Windows 2000, Oracle, SQL Server

Forest Product Manufacturer, OR

• Provided pre-upgrade (B7331 to B7332) evaluation
• Provided CNC and Performance tuning support
• Resolved critical issues for go-live deadline
• Environment: AS/400 (DB/2), Coexistence

Water Company (Public Service), CA

• Installed EnterpriseOne B73.3.2 and coexistence software
• Performed post-installation audit and performance evaluation
• Trained key personnel on basic CNC System Administration
• Environment: AS/400 (DB/2), Coexistence

Packaging Manufacturer, CO

• Combined two AS/400 Enterprise Servers
• Designed and implemented a solution to minimize down time for a service pack install
• Resolved critical "go-live" issues, involving CNC and development
• Set up second deployment server and enterprise server for testing upgrades and training
• Identified and resolved issues with corrupted specs
• Identified performance issues and suggested corrections
• Provided on-site training and custom documentation
• Performed upgrade from B73.3.2 to Xe.
• Installed Update6 ASU
• Environment: AS/400 (DB/2), WTS Citrix, SynQuest (NT/Oracle).

Media Manufacturer, TX

• RemoteAdmin™ services: Installs, upgrades, service packs and ESUs
• Rebuilt corrupted environments
• Environment: Sun Solaris, WTS Citrix, Oracle

Furniture Retailer, CO

• Resolved email relaying issues
• Performed virus identification and cleanup
• Configured SQL Server for OLTP
• Internal license auditing
• Environment: Windows, Linux, SQL Server

Apparel Retailer, NY

• RemoteAdmin™ services: Audited enterprise server for upgrade to Xe
• Created detailed project plan for upgrading the operating system with minimum down time
• Environment: AS/400, DB/2

Medical Supply Manufacturer, AZ

• RemoteAdmin™ services: Installs, upgrades, service packs and ESUs
• RemoteConsult™ services: Custom development
• Environment: Windows NT/2000, WTS Citrix, SQL Server

Facilities Management Company, MN

• RemoteConsult™ services: Data conversion from legacy system
• Implemented data replication for a data mart
• Environment: Windows NT/2000, WTS Citrix, SQL Server